Frequency Asked Questions (FAQ)

SW303, SW305, SW306, SW307, SW309, SW312, SW314, SW315, SW327, SW322, SW323, SW324, SW409, SW410, SW417, SW418.

All wastes collected undergo specific treatment and recovery process that eliminates heavy metals and other impurities.  The wastes oil is then processed to produce our flagship products – Base Oil and Eco Light Fuel Oil.

Pentas Flora is the only facility in Malaysia producing Base Oil and Fuel Oil that is Green Label certified by the Singapore’s Environmental Council.  Our Base Oil is certified to Malaysia’s MyHijau Label as well.

Our commitment is beyond legal compliance.  The plant is certified to ISO14001 while the products are certified by Singapore Environmental Council to its Green Label (Base Oil 150N and Eco Light Fuel Oil) and Malaysia’s MyHijau Product Certification (for Base Oil).  We also meet stringent requirements by Malaysia’s Department of Environment (DOE) on emission control and waste discharges through periodic audits.

Customer’s Satisfaction is our Guarantee.  To meet this guarantee our products undergo strict process controls that ensure every batch is issued with a Certificate of Analysis by our in house ISO17025 Accredited Laboratory.  Our IKM Registered Chemist responsible for Quality and Laboratory Management overseas every aspect of Quality Control and Quality Assurance.  Our facility’s processes are also ISO9001 Certified.

In 2016, Pentas Flora Sdn Bhd was awarded the prestigious Frost & Sullivan Awards for Recovery Facility of the Year taking into consideration the various programs and systems we have in place in ensuring the best in quality and service to our customers.

“Nobody Gets Hurt!”  In the words of our Managing Director, Safety is paramount and so is health management. Stringent odour management, fumes extraction, contractor safety management, visitor safety and laboratory safety keeps hazards in close watch and managed.  The facility is certified to OHSAS18001 and efforts to continually improve our internal standards were rewarded by RoSPA UK by awarding us with a Bronze Award for OSH in 2015 and a Silver Award in 2016.

Employee competency is highly regarded to an extent that almost 100% of the management team is a certified Wastes Manager by the Department of Environment’s CePSWaM Program.  Internally we strive in providing technical knowledge to our sales & marketing team, our engineering team through various means and ways including but not limited to certified training programs, visits to other world class oil re-refinery facilities in the US, Australia and Singapore.  We employ local and international experts  within our team to increase knowledge and competency levels on a day to day basis.  The quest for excellence is only possible with a team of competent personnel.